Terms & Conditions
Last Updated: October 2023
1. Exclusive Drops & Bot Protection
Vesuvius Threads is committed to fair access for true enthusiasts. To ensure the integrity of our limited edition drops, we employ advanced anti-bot measures. We reserve the right to cancel any order suspected of being placed via automated scripts or proxies without prior notice.
2. Purchase Agreements
By placing an order for a high-end streetwear piece or a limited collaboration, you agree that you are purchasing for personal use and not for unauthorized commercial resale. Each transaction at Vesuvius Threads is a binding contract once the drop confirmation is issued.
3. Return & Exchange Restrictions
Due to the exclusive nature of our curated collections and limited edition drops, the following policies apply:
- Returns are only accepted for manufacturing defects reported within 48 hours of delivery.
- Limited edition items labeled as "Archive" or "Final Drop" are not eligible for exchange or refund.
- Personalized styling services are non-refundable once the consultation session has commenced.
4. Shipping & Logistics (Singapore & Global)
From our hub at Toh Tuck Road, Singapore, we coordinate global logistics. Responsibility for the goods transfers to the buyer upon handover to the carrier. Any local customs duties or luxury taxes are the sole responsibility of the customer.
5. Intellectual Property
All designs, photography, and brand assets including the name "Vesuvius Threads" are the exclusive property of the company. Unauthorized use of our lookbooks or digital content for commercial gain will result in legal action.
If you have any questions regarding these terms, contact our concierge:
Email Concierge